Last Updated: May 09, 2026
Welcome to Hebei Hailai Plastic Products Co., Ltd. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://hebeihailai.com (the "Site").
By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide to us directly, as well as information automatically collected when you access the Site.
- Personal Information You Provide: When you request a quote, send us an email, or fill out a contact form, you may be asked to provide information such as your name, email address, phone number, company name, and any other information you choose to provide.
- Automatically Collected Information: When you visit the Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and Maintain the Service: To operate and maintain the functionality of our website.
- Customer Support: To respond to your inquiries, provide technical support, and communicate with you regarding your requests (e.g., sending quotations or product information).
- Improvement: To monitor the usage of the Site, detect and prevent technical issues, and improve the user experience.
- Marketing: With your consent, we may use your email address to send you newsletters, marketing materials, or promotional offers related to our tile leveling systems and accessories. You can opt-out of these communications at any time.
3. Legal Basis for Processing (If applicable to EU users)
If you are located in the European Union, we process your personal data based on the following legal grounds:
- Consent: Where you have given us explicit consent to process your information for a specific purpose (e.g., subscribing to a newsletter).
- Contract: Where processing is necessary to perform a contract with you (e.g., fulfilling a quotation request).
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that these interests are not overridden by your rights.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our business, conducting our Site, or servicing you (e.g., email service providers, website hosting services), provided that they agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We value your trust in providing us with your personal information. We adopt appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. International Data Transfers
Information collected may be processed and stored on servers located outside of your country of residence, including in the People's Republic of China. By using our Site, you consent to the transfer of your information to countries that may not have equivalent data protection laws.
7. Children's Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
- Access, correct, or delete your personal information.
- Object to or restrict the processing of your data.
- Data portability.
If you wish to exercise any of these rights, please contact us using the details provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this page periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Hebei Hailai Plastic Products Co., Ltd.
Email: 351267268@qq.com
Website: https://hebeihailai.com